Japan delivery time description

You can choose morning (9:00-12:00), afternoon (12:00-16:00 or evening (16:00-19:00).

We cannot accept delivery before a specific time (such as before 9:00 am) or around a specific time (such as noon). 12:00 p.m. or around 12:00 p.m.).

In addition, we cannot accept pick-up requests at night (after 7:00 p.m.) or early morning (before 9:00 a.m.).

In addition, we cannot accept delivery requests at specific times during certain periods such as Christmas products, New Year products, Mother's Day, Bon Festival, Respect for the Aged Day, and the end of the fiscal year.

What payment methods are available for Japanese orders?

The Japanese ordering website japan.huahao.com supports WeChat, Alipay, and international payment paypal (VISA, MASTER credit card and debit card).

Can I attach a message card?

The flower shop we deliver to can write a message card for you (about 30 characters, free of charge).

Depending on the flower shop, the message card may be handwritten.

Can I specify the delivery date?

You can specify the desired delivery date. Please specify the desired date and time for delivery.

Depending on Mother's Day, Bon Festival, etc. Due to the ordering period such as the National Day, Respect for the Aged Day (September 14-17), some dates may be shipped within the specified period (shipping on any day within the specified period).

For details, please confirm the "Select delivery date and time" that appears after selecting "Add to Cart".

Will delivery be affected if a natural disaster occurs?

Depending on typhoons, heavy rains, natural disasters, etc., the delivery date in some areas may be delayed or advanced.

This may also cause changes in the flowers used, such as unstable flower supply.

Once the weather improves, transportation infrastructure is restored, and flowers are ready, we will deliver them immediately.

Once the delivery is completed, your order status will change to a notification that the product has been delivered.

If we cannot deliver the flowers you requested on the date you requested, we will try our best to contact you in advance, but sometimes we may have to contact you after the fact.

We apologize for the inconvenience caused and thank you for your understanding and forgiveness.