Before you consume on huahao.com, please read these terms carefully. If you have consumed in this site, you have agreed to the terms of this page by default.
The flower bouquets, flower baskets, cakes and green plants delivered in mainland China are all delivered by local physical stores, and the distribution fee shall be increased in case of the following situations：
1、The orderer does not know the detailed address of the consignee. Before the delivery of the goods, confirm that the distance from the actual delivery address to the store is more than 5km, and pay a certain amount of freight according to the actual distance.
2、After the order is placed by the orderer, the order has been arranged. If the receiving address needs to be changed due to the customer's own reasons (within the local scope), if the new receiving address exceeds the distribution scope of the original delivery shop, a certain distribution fee shall be paid according to the actual distance
Delivery statement
DELIVERY STATEMENT
1、The bouquet is delivered according to the order delivery time. Urgent delivery order, delivery within 1 hour at most. Valentine's day, mother's day, 520, Chinese Valentine's day, Christmas (only available on the same day).
2、Green plants and cakes are recommended to be ordered one day in advance。 urgent delivery orders, the fastest need 3 hours to arrive. Valentine's day, mother's day, 520, Chinese Valentine's Day (orders on that day are not accepted).
3、3.Gifts are delivered by express companies, and delivery on the same day of ordering is not supported (national express delivery, refer to relevant regulations of express companies for specific delivery time).
Statement of major holidays
STATEMENT OF MAJOR HOLIDAYS
1、Flowers are consumables and cannot be resold after the bouquet is packaged. On major holidays (Valentine's Day, Christmas, Mother's Day, 520, Tanabata Festival, Spring Festival, etc.) and when your order status shows the distribution (or flower shop confirmation, shipped, shipped), the goods are packed At the time of delivery or delivery, it is not allowed to withdraw the order and change the order information (including greeting greetings, delivery requirements). The misunderstanding caused by this, the merchant does not assume any responsibility, please understand.
2、 Notice of delivery service for major holidays: there are a large number of orders for major holidays (mainly Valentine's day, Christmas, mother's day, 520, Chinese Valentine's day, etc.), which cannot meet the delivery needs of all users. We hereby inform you in advance that when ordering flowers, chocolates, cakes, etc. in major holidays, we only promise to deliver them on the same day according to the order order and delivery route (subject to the order of delivery, the later the payment time is, the higher the probability of delivery extension is). Sorry for the inconvenience.
3、Major festivals are recommended to be ordered 1-3 days in advance. The order is packaged and distributed by the florist you specify. If you do not specify the florist, the system will automatically assign it to the nearest florist for delivery. Due to the large amount of holiday orders, it is difficult to change the content of the greeting card and the delivery address.
About refund statement
ABOUT REFUND STATEMENT
1、Because of the consumables of flowers, the second sale cannot be carried out after the production。If the goods display "order succeeded", you can immediately contact customer service for refund。 If the goods are displayed in the order "in distribution" (or confirmed by the florist, shipped or in shipment), you cannot return or exchange the goods.
2、Please read the terms carefully before you consume in this website, so as to avoid unnecessary misunderstanding.
